eCom Success Academy Refund Policy
At Launch Wise, LLC, they provide a wide collection of software solutions, live training sessions, and courses to support their students. Each of the services they offer come with their own unique refund policies to consider.
Importantly, some purchases will come with a strict NO REFUND policy. This is standard on their live training solutions, as the amount of time, energy, and skill that goes into creating and hosting these live events cannot be underestimated.
On the other hand, there are certain products that will carry a 30 or 60-day guarantee which allows you to get your money back if you’re not entirely satisfied with your purchase. To help avoid confusion, any of the products that are sold either on Launch Wise LLC’s behalf, or through their company directly should include any refund information clearly within the sales material. You should also be given a link that leads to this page.
Current Refund Policies:
Following are some of the active services and products currently provided by Launch Wise, LLC, along with respective refund periods:
- ECom Success Academy: There is a NO REFUNDS policy in action with this product. Sales are final.
- EcomSuite X Software: There is a NO REFUNDS policy in action with this product. Sales are final.
- Tee Advantage: There is a NO REFUNDS policy in action with this product. Sales are final.
- FP Command Software: There is a NO REFUNDS policy in action with this product. Sales are final.
App purchases:
Pixel Magic Shopify App: This product bills annually or monthly for continued access to their service and app within the Shopify eCommerce system. Once a monthly or annual membership fee has been processed, it will become non-refundable. However, you can cancel the service at any time to prevent future billing, though this will mean that you no longer have access to the product.
Social Boost Shopify App: This product bills annually or monthly for continued access to their service and app within the Shopify eCommerce system. Once a monthly or annual membership fee has been processed, it will become non-refundable. However, you can cancel the service at any time to prevent future billing, though this will mean that you no longer have access to the product.
How to Request a Refund
Each product within the Launch Wise LLC portfolio comes with a unique support email address which should be given to customers upon purchase. This email address is available both from your order notification receipt (provided via email), and in the members area for your product. You will need to write to the specific email address given within the time frame provided to request a refund on your purchase.
If you are not able to find the correct email address for your refund, you can use the “Contact Us” form available on this website to submit a request for a refund. Please remember that all refund requests need to be conducted through email so that they can be appropriately documented and dated for tax reasons.
